Fraktpolicy

SHIPPING POLICY

Last updated: 24 April 2026

This Shipping Policy applies to orders placed with PYT HAIRSTYLE COLLAB LTD trading as PYT Hairstyle.

1. DELIVERY OPTIONS AND COSTS

Delivery options, costs and estimated delivery times are shown at checkout where applicable.

Delivery costs may vary depending on the delivery method, destination and products ordered.

2. DISPATCH AND DELIVERY TIMES

We aim to dispatch orders as soon as reasonably possible.

Delivery times are estimates and may be affected by courier delays, stock availability, bank holidays, seasonal demand or circumstances outside our control.

3. DELIVERY ADDRESS

Please ensure that your delivery address is accurate and complete when placing your order.

We are not responsible for delivery delays or failed delivery where incorrect or incomplete address details are provided by the customer.

If you notice an error in your delivery address after placing an order, please contact us as soon as possible at:

support@pythairstyle.com

We will try to assist, but we cannot guarantee that address changes can be made after an order has been processed or dispatched.

4. DELIVERY RISK

Risk in the goods passes to you when the goods are delivered to you or to a person nominated by you.

If goods are lost or damaged before delivery to you, please contact us so we can investigate and assist.

5. DAMAGED, MISSING OR INCORRECT ORDERS

If your order arrives damaged, incomplete or incorrect, please contact us as soon as reasonably possible at:

support@pythairstyle.com

Please include your order number, contact details and photographs of the packaging and product where relevant.

If goods are confirmed to have been lost, damaged before delivery, or supplied incorrectly, we will deal with the matter in accordance with your statutory rights.

6. RETURNS AND FAULTY GOODS

For returns, faulty goods and return postage responsibilities, please see our Return and Refund Policy.

7. CONTACT

For delivery enquiries, contact:

support@pythairstyle.com

This policy does not affect your statutory rights.